Return Policy If you’d wish to return an item to Blackequinox, please follow the instructions below within 30 days of delivery. Safely pack the things within the primary packaging that came with the merchandise All Products must be returned in fitness . If the Products received is broken , please contact Customer Service. Contact us for Returning Instructions:
Customer Support 24/7
Phone: +1(848) 318-2842
Business address: 2752 Hungary Spring Rd Ste A, Richmond, VA 23294, United States.
Shipments must be pre-dispatched employing a traceable method like USPS or insured mail.
Please note: Customers got to charge a fee to return the products to us. Shipping and handling charges and other fees aren’t reimbursed. We cannot accept cash payments on delivery. you would like to provide a legitimate tracking number when filling out the return form for your return to be processed successfully. Regular products are often returned for a refund, replacement, or a credit hold, while special or custom products can only be returned for change. Once the Execution Center has received and confirmed your return (usually within 72 hours of receipt), you’ll receive an email confirming that your return is complete. If there’s a refund, it are becoming to be issued within 7 days. Please note that, counting on the financial organization , it’ll take another 3-5 working days for the credit to be credited to your account.
Have any questions?
Blackequinox Team is happy to help! Email us at: Mail: firstname.lastname@example.org
Refund Policy Returns
We understand that there are times you’d possibly not like your Products product, which we offer a 30 day window to return your product for a refund if in unused and excellent condition. If you’d wish to return your item, there’s a $20 restocking fee, but you’ll be liable for paying the shipping back to us, so on urge refunded you’d wish to contact us at Mail: email@example.com before returning the item for return instructions
So on exchange a product please contact us at Mail: firstname.lastname@example.org which we’ll process the exchange a $20 restocking fee may apply Defected If you discover your order is flawed you’d wish to contact us at Mail: email@example.com with photos of the Products product (no got to return the item) we’ll immediately send a replacement Products Not as described or wrong Product If you discover your order is flawed you’d wish to contact us at Mail: firstname.lastname@example.org with photos of the merchandise we’ll provide a return shipping label once it’s tracking we’ll ship a replacement Products immediately.
Change of mind
Change of Mind isn’t acceptable. No Any return Or Refund will Process Please Note! color or texture could even vary from photo as each product is naturel and handmade.
we usually ship immediately the orders Therefore if you’d wish to cancel your order please contact us immediately will send a involve participation by the processing department but we’ll not guarantee however you’ll always return the order once you received * All refunds are becoming to be issued after receiving the returned product and inspected it’s going to take up to 7 days to reflect in to your checking account we actually try hard to form our customers satisfied.